Audit logs
Audit logs under Tools record system and API activity in uCRM: who triggered an action, what was called, whether it succeeded, and how long it took. Use this view to review operations, troubleshoot issues, and support compliance or internal oversight.
Access
- Open Tools in the CRM sidebar.
- Open the Audit logs tab (alongside Webhooks, Contact Manager, Filters, and others).
Top controls
- Search — filter the list by text (for example a resource name or keyword).
- Refresh — reload the log entries.
- Date picker — limit logs to a selected day or period. In the calendar dialog, choose a date, then confirm with OK, use Clear to reset the date filter, or Close to exit without applying.
Log table
Each row summarizes one recorded event. Typical columns:
| Column | Description |
|---|---|
| Expand | Chevron on the left: click to show or hide technical details for that entry. |
| Timestamp | Date and time the action occurred (for example DD-MM-YYYY HH:MM:SS). |
| Action | HTTP method of the request, often shown as a badge (for example POST in blue, PUT in orange). |
| Status code | HTTP response code (for example 200 for success). |
| Resource type | Identifier of the operation or area involved (for example contact, settings, initPlans, downloadContactList, downloadTask). |
| IP | Address from which the request originated. |
| Execution time | How long the operation took (for example milliseconds or seconds). |
| Copy | Icon on the right to copy log details (for example for tickets or analysis). |
Exact resource names depend on what your organization uses in uCRM.
Expanded row details
When you expand a row, you see structured technical data for that event, such as:
- Internal identifiers for the log entry
- User associated with the action
- Action, resource type, and resource id when applicable
- Nested details (for example request payload, duration, status code, success or error flags)
- IP and timestamp repeated for clarity
Use this level when you need to inspect what was sent or how the system responded.
Pagination
At the bottom you can:
- Choose items per page (for example 200).
- See how many entries are shown out of the total (for example Items 1–200 of 263).
- Move between pages with the previous and next controls.
Summary
Audit logs help you trace user and system actions, verify success via status codes, assess performance from execution times, and narrow results with search, date filter, and paging.