Outlook

In uContact, you can configure a SIP provider to use in your campaigns. It's very easy to set up and requires simple configuration with information provided by your telephony company.

Before you start!

Before starting the configuration, you need to have certain information that uContact will need to establish the integration with the provider. Below are the details of the required information.

Required Information

• Email Address
  Email address of your Outlook account.
• Password
  Password of your Outlook account.

How to configure the provider in uContact?

1. Go to the Connectors tab and click on the "New" button.

2. In this modal, you need to enter a name for the connector, select the channel and the provider you want.

3. Once you select the channel and provider, two new tabs will appear. In the Configuration tab, fill in the fields with the information provided by the telephony company.

Configuration

In this tab, you will enter the required information for the Outlook integration.

• Account
  Email address of your Outlook account.
• Sender Name
  This is the name customers will see on the emails.
• Interactions per Second
  Set the maximum number of emails that can be sent per second using an Outbound Hub.
• Receive Emails
  If enabled, the campaign associated with the connector can receive emails.

4. Once all necessary fields are configured, click the "Save" button. This will open a new window where you need to grant uContact permission to access your Outlook account by clicking the "Accept" button.

5. If the integration is successful, you will see a success message and can close the window.

How to monitor the connector's status?

You can check the status of the connector in real time. To do this, go to the Connectors tab in the Administration Menu, where you will see a list of all created connectors. The "Status" column will display the current status of each provider.

What does each status mean?

Status	Description
Connected	The connector is functioning correctly.
Not monitored	The connector is not being monitored.
Disconnected	The connector is disconnected.
Activate	The connector is not working and needs to be activated again.

What's next?

Now that you have set up your Outlook connector, learn how to configure this channel in your campaigns with this tutorial!