Connectors

Connectors allow you to integrate your Contact Center with different providers to make and receive calls, send and receive messages, and more. Each channel requires a provider to function, except for WebChat.

How to create a connector?

In uContact, you can connect your channels with different providers to establish communication with your customers through various channels. Each provider requires a specific configuration. Below is a list of providers categorized by channel. Simply click on one to see the step-by-step process needed to configure it.

Telephony

SMS

Email

WhatsApp

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What's next?

Now that you know how to create connectors, learn how to create campaigns with this tutorial!