Infobip
In uContact, you can integrate your Infobip provider to use in your telephony and SMS campaigns. It's very easy to set up and requires simple configuration with the information provided by the provider.
Before You Start!
Before starting the configuration, you need to have certain information that uContact will require to establish the integration with the provider. Here's the information you need:
Configuration in the Infobip Portal
Within the Infobip portal, it's necessary to configure certain webhooks for the provider to function correctly.
- Webhook for Messages
https://instance.ucontactcloud.com/api/inbound/infobipWpp/messageReplace "instance" with your instance name, without the .ucontactcloud.com.
- Webhook for Status
https://instance.ucontactcloud.com/api/inbound/infobipWpp/statusReplace "instance" with your instance name, without the .ucontactcloud.com.
Required Information
- Password: Password of your Infobip account.
How to Set Up the Provider in uContact?
- Go to the Connectors tab and click the "New" button.
- In this modal, enter a name for the connector, select the channel, and choose the provider you want.
- Once you select the channel and provider, two new tabs will appear. In the Configuration tab, fill in the fields with the information provided by the telecommunications company.
Configuration
- Password: Password of your Infobip account.
- Then, in the Numbers tab, you need to enter the numbers.
Numbers
- List of Phones: The list of numbers associated with the connector.
How to Monitor the Connector Status?
You can check the status of the connector in real-time. To do this, go to the Connectors tab in the Administration Menu, where you will see a list of all created connectors. In the "Status" column, you will see the status corresponding to each provider.
What Each Status Means
| Status | Description |
|---|---|
| Connected | The connector is functioning correctly. |
| Not Monitored | The connector is not being monitored. |
| Disconnected | The connector is disconnected. |
| Activate | The connector is not functioning and needs to be activated again. |
What's Next?
Now that you know how to create the connector, learn how to use them in your WhatsApp campaigns with this tutorial!