Instagram
uContact integrates with Instagram so you can communicate with your customers through Instagram channels. Setting it up is easy and requires just a simple configuration.
Before you start!
Before beginning the setup, you'll need certain information that uContact requires to establish the integration with the provider. Below is the necessary information.
Required Information
- Instagram Account Access: You will need the credentials for your Instagram account to log in and accept the necessary permissions.
How to create and configure your Instagram account?
If you don't have an Instagram account yet, we show you how to create and configure it to link it with uContact in the following guide.
How to configure the provider in uContact?
- First, go to the Administration Menu and access the Connectors section. Then, within the screen, click the New button located in the upper right corner.
- In this modal, you need to select the Instagram channel and the provider will be automatically selected. Then, click Save.
- A new window will open where you'll need to log in to your Instagram account with your credentials.
- Then, you must accept the permissions for the integration with uContact.
- Finally, you'll see the result of the integration. There are 2 possible states:
- Successful Integration: The connector was created successfully.
- Integration Failed: If the integration fails, we recommend contacting our Support team to verify the issue and resolve it.
How to monitor the connector's status?
You can check the connector's status in real time. To do this, go to the Connectors section in the Administration Menu, where you'll see a list of all created connectors. In the Status column, the corresponding status for each connector will be displayed.
What does each status mean?
Below are the different statuses a connector can have.
What's next?
Now that you know how to set up an Instagram connector, let's explore how to use it in your Instagram channels with this tutorial!