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Real-Time Metrics

This guide outlines the metrics that update in real-time and, due to their dynamic nature, do not have historical data available.

MetricNameDescription
TotaltotalIndicates the number of users who are members of the campaign. This number may differ from the number of users currently logged in.
Logged InloggedInIndicates the number of campaign members who are currently logged into the platform.
AvailableavailableIndicates the number of campaign members who are available, i.e., not on pause.
UnavailableunavailableIndicates the number of campaign members who are currently unavailable, meaning they are either on a call or on pause.
Logged OutloggedOutIndicates the number of users who are campaign members but are currently logged out.
On PauseinpauseIndicates the number of users who are campaign members and are currently on pause.

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