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Quick campaign tutorials

From here you have available quick tutorials about campaign functionalities.

How to copy members?

Learn to copy members between campaigns quickly and easily.

How to create a disposition?

Create dispositions with multiple levels to classify your interactions.

How to create a holiday?

Configure holidays with special schedules and automatic responses.

How to create a status?

Create custom statuses to manage agent availability.

How to create a contact?

Add contacts manually to your campaigns individually.

How to import contacts?

Import multiple contacts to your campaign via a bulk file.

How to add a customer to blacklist?

Manage the list of customers who should not be contacted.

How to create a template?

Create text, email, and HTML templates for quick responses.

How to create a custom schedule?

Define custom time ranges for your operation.

How to change a campaign status?

Learn to activate, pause, and archive campaigns according to your needs.

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