From here you have available quick tutorials about campaign functionalities.
Unlike the full Campaigns guide, which describes the entire screen, these quick tutorials focus on a single specific task, with the minimum step-by-step needed to solve it in a few minutes.
How to copy members?
Learn to copy members between campaigns quickly and easily.
How to create a disposition?
Create dispositions with multiple levels to classify your interactions.
How to create a holiday?
Configure holidays with special schedules and automatic responses.
How to create a status?
Create custom statuses to manage agent availability.
How to create a contact?
Add contacts manually to your campaigns individually.
How to import contacts?
Import multiple contacts to your campaign via a bulk file.
How to add a customer to blacklist?
Manage the list of customers who should not be contacted.
How to create a template?
Create text, email, and HTML templates for quick responses.
