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Changelog

Here you can find the details of improvements, new features, and fixes for each version.

10.1.2 🎉 09/25/2024 latest

⚡️Improvements

  • The ability to upload files as attachments to Outbound Hubs lists has been added.

🔧 Fixes

  • Fixed issues with the transfer and assignment of interactions.
  • Corrected image display in email interactions.
  • Fixed password recovery using Outlook.
  • The ability to upload files as attachments to Outbound Hubs lists has been added.
  • The deletion of attachments in the Inbox has been fixed.

10.1.1 🎉 09/20/2024

⚡️Improvements

  • Agent and campaign time metrics now update in real-time (every 5 seconds) across all dashboards.
  • Improvements were made to the campaign members modal.

🔧 Fixes

  • Fixed issues with agent filtering.
  • Corrected the bulk download of recordings.
  • Fixed avatar display.

10.1.0 🎉 09/16/2024

⚡️Improvements

  • Added the option to configure each member of a campaign to initiate, receive, or perform both actions in each channel.
  • Call recordings are now saved in MP3 format.
  • Various tooltips were improved.

🔧 Arreglos

  • Fixed the agent filter in the Interactions window.
  • Corrected permission assignments in Profiles.
  • Fixed an issue in the Inbox where if the first message in a WhatsApp interaction (Gupshup) was an audio, it was not displayed. Now it shows correctly from the first message.
  • Fixed an issue with bulk user uploads.
  • Fixed an issue where forwarding an email with attachments would not include the attachments.
  • Fixed an issue where, during an attended transfer of a telephony interaction, the interaction was duplicated in the inbox.
  • Fixed the functionality of the 'enable email' option for WebChat.

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