Connectors

In summary, connectors in uContact are configurations that facilitate communication through different channels by connecting the platform with specific service providers. They have unique names, are associated with channels and providers, and their configuration requirements vary based on the selected provider. Connectors are integral to campaigns, except for webchat, which operates differently in this context.

Connectors refer to configurations used for providers of various communication channels. These channels include email, WhatsApp, SMS, Instagram, Messenger, Facebook, and telephony.

Key Attributes of Connectors:

Unique Name: Each connector is assigned a unique name. Channel: Specifies the communication channel associated with the connector (e.g., email, WhatsApp, etc.). Provider: Indicates the provider associated with the connector (e.g., the specific email service, WhatsApp service, etc.). Status: Represents the current status of the connector, possibly indicating whether it is active, inactive, or unmonitored.

Connectors can be associated with campaigns, linking a specific channel to a campaign. However webchat does not require a connector.

The configuration settings required for a connector depend on the selected provider. Different providers may have unique configuration needs, and the connector serves as the means to set up and manage these configurations. Essential Function of Connectors:

In essence, connectors play a crucial role in establishing and managing the connection between uContact and various communication service providers. They act as the bridge, enabling seamless communication through different channels.